Get In Touch

Contact Us

Have a question? Our team is here to help 24/7.

Send a Message

We'll get back to you within 4 hours.

Phone / WhatsApp

+91 73861 08108

Mon–Sun, 6 AM – 10 PM

Chat on WhatsApp →

Email Support

support@onlinediagnos.in

Response within 4 hours

Service Area

Hyderabad & surrounding areas

Home collection available 6 AM – 10 PM

Frequently Asked Questions

Quick answers to common questions

How long does sample collection take?

Our phlebotomist arrives within the scheduled 1-hour slot. The collection itself takes 5–10 minutes.

When will I receive my reports?

Most reports are delivered within 6 hours of sample collection via WhatsApp and email.

Is home collection free?

Yes! Home collection is completely free for all bookings. No hidden charges.

Can I reschedule my appointment?

Yes

What if I need to cancel?

Cancellations are free up to 2 hours before your scheduled slot.

Are your labs NABL certified?

Yes